The public transportation system in the UAE is continually evolving to enhance the experience for residents and tourists. Among the many innovations aimed at simplifying travel is the Hafilat Card Abu Dhabi. This guide covers everything you need to know about the Hafilat Card, including how to obtain one, recharge it, check its balance, and much more.
About Hafilat Card Abu Dhabi
The Hafilat Smart Card is an electronic payment system used for public bus services in Abu Dhabi. Similar to other transportation cards like the E-Saqr and Nol Card, the Hafilat Card allows passengers to pay for their bus rides seamlessly. This system is facilitated by automated payment machines installed at various locations across Abu Dhabi, including:
- Al-Sila Bus Station
- Abu Dhabi International Airport
- Bani Yas Bus Station
- Ghayathi Bus Station
- Madinat Zayed Bus Station
- Mussafah Bus Station
- Shahama Bus Station
- Al-Ain Bus Station
Types of Hafilat Cards
There are two main types of Hafilat Cards, each catering to different needs and preferences:
- Anonymous Hafilat Bus Card: Priced at AED 10, this card is ideal for casual users and can be purchased at Ticket Vending Machines (TVMs) and Lulu Hypermarkets.
- Personalized Hafilat Card: Available for AED 5, this card is tailored for regular commuters and can be obtained from Customer Happiness Centres. This card allows for added benefits such as balance recovery in case of loss.
How to Get a Hafilat Card
The type of card you need will determine where you can purchase it:
- Anonymous Card: Available at TVMs and Lulu Hypermarkets.
- Personalized Card: Obtainable from Customer Happiness Centres.
Recharging Your Hafilat Card
Recharging your Hafilat Card is straightforward and can be done through various methods depending on the type of card:
- Anonymous Cards: Can be recharged at TVMs and through the Darbi website.
- Personalized Cards: Can be recharged at TVMs, recharge devices in intercity buses, and online platforms.
Hafilat Card Recharge Online
Recharging your Hafilat Card online is convenient and quick. Here’s how you can do it:
- Visit hafilat.darb.ae.
- Enter your card’s serial number.
- Select the recharge amount (AED 10 to AED 100).
- Add the amount to your basket and proceed to the payment page.
- Complete the payment process.
The balance will reflect on your card instantly or within 48 hours.
Checking Your Hafilat Card Balance
Checking your Hafilat Card balance is simple and can be done in several ways:
- At TVMs: Check your balance at any Ticket Vending Machine.
- Intercity Bus Devices: Balance can be checked at recharge devices on intercity buses.
Hafilat Card Balance Check Online
You can also check your Hafilat Card balance online by following these steps:
- Visit hafilat.darb.ae and select ‘Recharge Card’.
- Enter your card’s serial number and click ‘OK’.
- The next screen will display your remaining balance and balance history.
Hafilat Card Passes
To cater to regular commuters, the Integrated Transport Centre (ITC) offers several passes:
| Pass Type |
Price |
| Weekly Pass |
AED 30 |
| Monthly Pass |
AED 80 |
| Senior Citizens Pass |
Free |
| People of Determination Pass |
Free |
| Students’ Pass |
AED 500 |
These passes, particularly the monthly pass, offer great value for frequent travelers. Note that passes for students, seniors, and people of determination are available only on personalized cards.
Hafilat Card Prices
The cost of using the Hafilat Card varies based on the type of service:
- Regional Services: AED 2, plus an additional 5 fils per km.
- Express/Intercity Services: AED 2, plus an additional 10 fils per km.
Conclusion
The Hafilat Card in Abu Dhabi revolutionizes public bus travel, providing a hassle-free and efficient payment method. With various types of cards, easy recharging options, and multiple passes tailored to different needs, the Hafilat Card is indispensable for commuters. Whether you’re a resident or a tourist, this card ensures smooth and economical travel across the city.
FAQs
What Is the Minimum Balance Required on a Hafilat Card?
The minimum balance required on a Hafilat Card is AED 10. It’s essential to maintain this balance to avoid issues while traveling by bus in Abu Dhabi.
What Should You Do If Your Hafilat Card Is Lost?
If you lose your Hafilat Card, report it immediately to the nearest Hafilat Card selling point. The card will be suspended, and you can restore the balance on a personalized card. Note that there might be replacement fees.
Can I Use the Hafilat Card on All Buses in Abu Dhabi?
Yes, the Hafilat Card is valid for use on all public buses in Abu Dhabi, making it a versatile and convenient option for commuters.
Are There Any Discounts Available for Students?
Yes, students can avail themselves of a special pass priced at AED 500. This pass is available only on personalized cards and offers significant savings.
How Quickly Will My Online Recharge Reflect on My Card?
Online recharges typically reflect instantly or within 48 hours.
Can I Check My Hafilat Card Balance at Any Time?
Yes, you can check your balance at any time using the methods mentioned above, including online and at TVMs.
Is There a Fee for Replacing a Lost Card?
There might be a replacement fee for a lost card, which varies depending on the type of card and the issuing point.
What Are the Benefits of a Personalized Hafilat Card?
Personalized cards offer additional benefits, including balance recovery in case of loss and eligibility for special passes like those for students, seniors, and people of determination.
Can I Recharge My Hafilat Card Outside Abu Dhabi?
Yes, you can recharge your card online from anywhere, ensuring you always have sufficient balance.
How Do I Get a Refund on My Hafilat Card?
Refunds can be processed at Customer Happiness Centres for personalized cards. Specific terms and conditions may apply.
