How to Change Your Mobile Number in Emirates ID?

The Emirates ID is an essential document to hold your personal and biometric information. It is linked to a lot of essential services and transactions in the UAE. Healthcare, education banking and immigration needs Emirates ID. Therefore, ensuring that the ID is updated with your current mobile number is important if you are a resident. No matter if you’re upgrading your mobile number or a new country, this guide will help you throughout the time process.

Here you’ll get to know how you can update your mobile number in Emirates ID with a step by step guide. But before the process, it’s important to know why your mobile number is important to link with your Emirates ID.

Why is it essential to link your mobile number to your Emirates ID?

Having the mobile number linked to Emirates ID is essential for multiple numbers. If the number changes, updating your ID is essential to maintain the connection with your identity. These are some of the significant reasons why it’s important:

Receive notification

You receive sms updates from the federal authority of identity and citizenship. The notifications are regarding Emirates application replacement or renewable status.

Identity verification

Use the UAE pass application to verify the identity. Each offers assistance to various private and government online services.

Transaction verification

The mobile number serves as a verification method for transactions that require OTP.

Online services

Linking your mobile number with Emirates ID allows you to access its online services. You can use it for updating personal details or Emirates ID in UAE.

Method 1

Changing Your Mobile Number in Emirates by ICA Smart Services Website

Updating the mobile number in Emirates ID is an easy process. It can be easily completed online by ICA smart services website. Follow these steps to ensure your information is up to date:

• Visit the ICA Smart Services Website
• Navigate to “more services”
• Choose the option of “other services” and navigate to “update personal information”
• Click on “start service”
• Here you have to fill out an application form with basic details including your nationality, name and identification number.
• Select the file type and enter your file number

Dubai residence use a 3-section number for file identification

Residence of other Emirates use a 4-section number

• Once the form is completed, you can easily update email or mobile number
• An OTP will be sent to your mobile number for verification. Enter it and submit the captcha to proceed
• Verify and review of application
• After completing the form, a window will be displayed with your entered information. Verify the details before proceeding to payment.
• After the submission of an application, you will be redirected to the payment page. AED 53 will be charged for updating the mobile number on Emirates ID.
• After making payment, you will receive an email within voice. 
• Check the status of your update online as it will take 2 to 7 working days to update the mobile number.
• In case of application rejection your refund will be issued.

Method 2

Changing the Mobile Number in Emirates ID through ICA App

You can also update the mobile number from Emirates ID by using ICA App

Download the ICA app from Play Store or App Play Store

• Create an account and register yourself if you as a new user
• Login and navigate to “public info service tab”
• Select the “update personal info” option
• Choose residency under file type and select Emirates ID
• Here you have to enter your Identity number, passport number and email address
• Click to “next”
• Update the mobile number. An OTP will be sent to the number for verification.
• You will be redirected to the payment page.
• Complete the payment process and finalize your update.
• Now you’ll receive a confirmation with reference number to track the application

Method 3

Change Your Mobile Number at ICA Customer Happiness Centers

If you want to update your Emirates ID offline, visit an ICA customer happiness center.

Bring the following documents

• Your Emirates ID
• A photocopy of your passport
• UAE residence Visa
• Processing Fee

Cost of Updating Your Mobile Number on Emirates ID

The total cost to change the mobile number in Emirates ID is 53 AED. The fee is applied to both websites or UAE ICP mobile app to update the mobile number.

Risks of Not Updating the Mobile Number in Emirates ID

Failing to update the contact information can lead to significant challenges such as:

Communication breakdown

The mobile numbers in Emirates ID are an essential component for effective communication. Banks, government authorities and other organizations use the contact information to verify the identity. If the mobile number is incorrect, you’ll miss the essential SMS, Call and authentication that impact your ability to complete important tasks

Missed Notifications

If your mobile number is not updated in Emirates ID, you can miss important notification from service providers and employers. This notification may be regarding legal obligations, renewal, or schedule.

Maintaining strong cyber security

Updating the information link to your Emirates ID is important to maintain a strong cyber security. Keeping the personal details updated helps to prevent potential vulnerabilities. You can ensure that you receive timely notifications regarding any unusual account activity to keep your account safe.

Conclusion

Updating your mobile number to Emirates ID is important to access the services smoothly in the UAE. No matter if you choose to change your mobile number or update the existing one, the ICA website or app offers efficient ways. Online methods offer a great flexibility whereas happiness centers allow direct assistance in updating the details.

FAQs

How long does it take to change a number in Emirates ID?

It needs 2 to 7 working days to get my number linked to Emirates ID.

What are the fees for changing mobile numbers linked with Emirates ID?

AED 53 will be charged for getting the phone number link with Emirates ID.

Can I use a foreign mobile number for my Emirates ID?

You cannot use foreign mobile number for Emirates ID.

Is any mobile number valid for use with my ID?

No, it is not simple because you can only use the mobile number from the UAE.

How do I verify the number linked with my Emirates ID?

Verify the mobile number associated with Emirates ID by using ICA UAE smart app and website. Login with your ID number and password to see your personal details including the mobile number.

What if I lost my mobile phone with the registered number?

You can link the new mobile number to your Emirates ID by following the above procedure.

What if I enter the wrong mobile number while updating my Emirates ID?

You will not receive an OTP and go back to change the number.