Are you searching for a convenient hub that offers a comprehensive range of government services in Dubai? Look no further than the Al Twar Centre. Al Twar Centre stands as one of the four Dubai Municipality sub-centres, alongside Al Manara, Al Kifaf, and Hatta. It is also considered as one of the best things to do in Dubai.

In this article, we will provide you with a complete overview of this invaluable center, where you can access a diverse array of government services. It is near Al Qusais Metro Station. You can get information about metro stations also. Continue reading to discover more about the offerings at Al Twar Centre and the numerous amenities it provides.

Comprehensive Government Services

At Al Twar Centre, residents can access a wide range of government services, streamlining various administrative tasks under one roof. These services encompass typing assistance for work permits, medical applications, visa renewals, tenancy contracts, and more.

The Vision Behind Al Twar Centre

The primary goal of Al Twar Centre is to realize the vision outlined by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, the ruler of Dubai and Prime Minister of the UAE. This vision aims to establish the four sub-centres as seamless, one-stop solutions for government services.

Location

  •         Al Nahda Road, Next to Al Qusais Metro Station Al Twar Area – Dubai – United Arab Emirates

Contact number

  •         +971 (0)4 283 8800

Opening Hours

Here are the timings of different government services at the centre:

  •         Dubai Municipality: 07:30 am to 02:30 pm (closed on Saturday)
  •         GPSSA: 07:30 am to 02:30 pm (closed on Saturday)
  •         Immigration Typing Center: 07:30 am to 07:30 pm (closed on Saturday)
  •         Executive Optics: 08:00 am to 07:30 pm (closed on Saturday)
  •         Road and Transport Authority: 07:30 am to 08:00 pm (closed on Saturday)
  •         DEWA: 07:30 am to 08:30 pm | 08:00 am to 02:00 pm (Saturday)
  •         Real Estate Services Trustees: 07:30 am to 08:00 pm | 08:00 am to 02:00 pm (Saturday)
  •         Etisalat: 08:00 am to 04:30 pm | 08:00 am to 02:00 pm (Saturday)

Government Service Outlets at Al Twar Centre

Al Twar Centre serves as a hub for various government services provided by the Dubai Municipality. Below is a list of departments and institutions available at the center:

Ministry of Human Resources / Tasheel

An extension of the Ministry of Human Resources and Emiratisation (MOHRE), Tasheel plays a vital role in simplifying labor-related processes for employees and employers throughout the UAE. This service is particularly valuable for expatriate workers and the companies that employ them, as it streamlines compliance with the country’s labor laws. The government-supported system offers online transactions and payments for added convenience.

Tasheel services offered at Al Twar Centre include:

  • Submission of new electronic work permit applications
  • Typing of new job offer letters
  • Renewal of electronic work permits
  • Online cancellations
  • Typing of electronic pre-approval for work permit applications

AMER / General Directorate of Residency and Foreign Affairs

Al Twar Centre also serves as a facilitator for a wide range of crucial government services related to residency visas and entry permits for Dubai. It hosts an Amer Centre, operated by the General Directorate of Residency and Foreign Affairs. Using advanced technology, the Amer services at Al Twar Centre expedite and streamline processes for issuing various visas, entry permits, modifications to visa status, ID card applications, visit visas, and more. These services cater to residents, citizens, government entities, and private companies.

Dubai Courts (Notary Public – Personal Status – Affiliate)

At Al Twar Centre, the Dubai Courts aim to make legal services easily accessible to residents, citizens, and visitors. Their Notary Public department offers a range of services including:

  •         Notarizing and signing contracts
  •         Attestation of legal notices, Power of Attorney documents, and non-Muslim wills
  •         Certification of marriage contracts by approved churches in Dubai
  •         Various other attestation services

Directorate General of Dubai Civil Defense – Dubai

The Dubai Civil Defense service at Al Tawar Centre is staffed by highly skilled professionals who oversee smart security and safety services, thereby enhancing the overall quality of life in the city. Some of the services provided by this government office at Al Twar Centre include:

  •         Issuance of letters related to Civil Defense
  •         Annual issuance and renewal of company licenses in smart systems
  •         Issuance of licenses from Civil Defense and PRO’s (Public Relations Officers) cards
  •         In total, the Civil Defense department offers approximately 52 services.

Dubai Health Authority

The Dubai Health Authority (DHA) holds the exclusive responsibility for licensing healthcare professionals with the required skills and qualifications to provide medical services to Dubai residents. Additionally, they provide medical fitness applications, essential for work and residency permits in the emirate. At Al Twar Centre, you can avail of the following DHA services:

  •         Typing services for new residency visa medical applications
  •         Typing services for residency renewal medical applications

Federal Authority for Identity and Citizenship

The Federal Authority for Identity and Citizenship (ICA) offers various public services in the UAE related to legal identity requirements for individuals and government entities. At Al Twar Centre, the Identity and Citizenship department provides the following services:

  •         Typing of new Emirates ID applications
  •         Typing of Emirates ID application renewals

Dubai Economy

The Dubai Economy department situated within Al Twar Centre offers a comprehensive array of services for business registration. Their multilingual staff is well-trained to provide efficient and tailored services that cater to the diverse needs of their clientele. Among the key departments within Dubai Economy, the Commercial Licences Department stands out, with specialized advisors assisting customers with commercial permits.

Additionally, there is an Inspection Section dedicated to simplifying customer transactions and resolving fines. For any inquiries related to commercial laws, customers can also seek guidance from Dubai Economy. Here are some of the services provided by Dubai Economy:

  •         Renewal and reservation of trade names
  •         Issuance of initial approvals necessary for processes in other government departments
  •         Amendments and licensing
  •         License cancellation for company closure
  •         Issuance of commercial permits

EJARI

Ejari is a government-run program that standardizes all tenancy contracts in Dubai, ensuring that private rental agreements adhere to legally binding government-approved formats. At Al Twar Centre, Al Tabu Real Estate Trustee Services, under the Dubai Land Department, offer a range of Ejari and other related services, including:

  •         Cancellation of lease contracts
  •         Attestation of lease contracts (Ejari)
  •         Issuance of ownership certificates
  •         Provision of plans related to lands, units, or buildings
  •         Amendments to ownership data (for individual landlords)
  •         Registration of rental dispute cases (reconciliation or first instance)
  •         Property valuation (limited to flats, offices, and shops)
  •         Issuance of replacement title deeds for lost or stolen ones

Al Twar Centre Dubai E-Services

In addition to the services mentioned above, customers can access e-services for various departments at Al Twar Centre. These e-services are available on the official website of Al Twar Centre and cover:

  •         Amer
  •         Directorate General of Dubai Civil Defense
  •         Dubai Courts (Notary Public)
  •         UAE Ministry of Foreign Affairs and International Cooperation
  •         Dubai Economy
  •         Federal Authority for Identity and Citizenship

Al TABU Registration Trustee

For real estate registration needs, Al TABU Registration Trustee is the place to go. They offer valuable assistance in a variety of real estate matters, including sales, development registration, leasing financial registration, and more. Whether you are buying or selling property, or dealing with any real estate-related transactions, their expertise can guide you through the process.

The Happiness Lounge

The Happiness Lounge, located within the center, offers innovative services related to naturalization, residency, and border exits. This is where individuals can seek assistance with matters pertaining to citizenship and residency in Dubai. The lounge is designed to provide a streamlined and efficient experience for those dealing with immigration and related issues, contributing to the overall satisfaction of residents and visitors.

Other Departments at Al Twar Centre

Following are some more of the other departments at Al Twar Centre

Executive Optics

Executive Optics likely offers optical services, such as eyeglass prescriptions, eye examinations, and the sale of eyeglasses or contact lenses.

Dubai Corporation for Ambulance Services

The Dubai Corporation for Ambulance Services is responsible for providing emergency medical services, including ambulance response, to residents and visitors in Dubai. They play a crucial role in ensuring timely medical assistance during emergencies.

Etisalat – Emirates Telecommunication Group

Etisalat is one of the leading telecommunications companies in the United Arab Emirates. It offers a wide range of telecommunication and internet services, including mobile and landline phone services, broadband internet, and television.

General Pension and Social Security Authority (GPSSA)

The General Pension and Social Security Authority is likely responsible for managing pension and social security programs for eligible individuals in Dubai. They ensure that citizens and residents have access to social security benefits and retirement plans.

Dubai Electricity and Water Authority (DEWA)

DEWA is the government agency responsible for supplying electricity and water services in Dubai. They manage the infrastructure, distribution, and billing for these essential utilities.

Road and Transport Authority (RTA)

The Road and Transport Authority is responsible for managing and improving the transportation system in Dubai. This includes road infrastructure, public transportation services, and traffic management.

Immigration Typing Center

The Immigration Typing Center likely assists with documentation and typing services related to immigration processes. This can include visa applications, residency permits, and other immigration-related paperwork.

Nearby Communities

Here are some of the communities surrounding Al Twar:

Al Qusais (7 minutes away)

Al Qusais is a residential and commercial area in Dubai located in close proximity to Al Twar. It is known for its diverse community, housing options, and various amenities. Residents in Al Qusais have access to schools, healthcare facilities, shopping centers, and parks. It is a popular choice for both families and working professionals due to its convenience and accessibility.

Muhaisnah (13 minutes away)

Muhaisnah is a residential community in Dubai situated a short distance from Al Twar. It is known for its affordable housing options and diverse population. Muhaisnah offers a range of services, including schools, healthcare facilities, and shopping centers. It is a favored choice for those looking for budget-friendly living options in Dubai.

Al Nahda (14 minutes away)

Al Nahda is another prominent residential and commercial district near Al Twar. It is known for its bustling atmosphere, diverse culinary scene, and shopping options. Al Nahda offers a mix of apartments, villas, and townhouses, making it suitable for various lifestyles. It is also well-connected to major highways and public transportation, making commuting convenient.

Deira (17 minutes away)

Deira is one of Dubai’s oldest and most historic neighborhoods, located a bit farther from Al Twar but still easily accessible. Deira is famous for its traditional souks (markets), such as the Gold Souk and Spice Souk, offering a glimpse into Dubai’s cultural heritage. It is also home to a range of hotels, restaurants, and shops. Deira Creek adds to the area’s charm, and it remains a significant commercial and trading hub in Dubai. Find out more things to do at Deira Dubai.

Nearby Attractions to Al Twar Centre

Here are some of the nearby attractions to Al Twar Centre:

Philippine Consulate General (5 minutes away)

The Philippine Consulate General is an important diplomatic mission for Filipinos in Dubai and the Northern Emirates. It provides various consular services, including passport renewal, visa-related assistance, and other services for the Filipino community in Dubai.

Emirates Cooperative Society (5 minutes away)

The Emirates Cooperative Society is a popular supermarket chain in Dubai, offering a wide range of groceries, household items, and more. It’s a convenient place for residents to shop for their daily needs.

Al Twar 1 Park 1 (6 minutes away)

Al Twar 1 Park 1 is a public park where residents and visitors can enjoy green spaces, walking paths, play areas for children, and recreational facilities. It’s a great place for outdoor activities and relaxation.

Dubai International Airport (8 minutes away)

Dubai International Airport is one of the busiest airports in the world and a major transportation hub. It offers domestic and international flights, making it convenient for travelers. The airport also has various amenities, including shopping, dining, and lounges.

Etihad Mall (12 minutes away)

Etihad Mall is a shopping center in Dubai that houses a variety of retail stores, restaurants, and entertainment options. It’s a popular destination for shopping and dining experiences.

Dubai Municipality (13 minutes away)

Dubai Municipality is a government entity responsible for various services and regulations in the city. While it may not be a tourist attraction, it plays a crucial role in maintaining the city’s infrastructure and services.

Conclusion

Al Twar Centre in Dubai is like a one-stop-shop for many important things. You can do government stuff like visas and permits, and even get help with real estate. It’s not just about government services; it’s also close to cool places like parks and the airport. So, whether you live in Dubai or are just visiting, Al Twar Centre makes life easier by having a lot of useful things in one place.

FAQs

What types of government services are available at Al Twar Centre?

Al Twar Centre offers a wide range of government services, including visa processing, legal documentation, healthcare licensing, and more.

Can I renew my trade license at Dubai Economy within Al Twar Centre?

Yes, Dubai Economy at Al Twar Centre provides services for trade license renewal and related business permits.

Is there a nearby park for outdoor activities?

Yes, Al Twar 1 Park 1, just 6 minutes away, provides green spaces and recreational facilities.

How far is Dubai International Airport from Al Twar Centre?

Dubai International Airport is approximately 8 minutes away from Al Twar Centre.

What services does Al TABU Registration Trustee offer?

Al TABU Registration Trustee assists with various real estate matters, including sales, development registration, and leasing financial registration.

What services are available at the Happiness Lounge within Al Twar Centre?

The Happiness Lounge provides services related to naturalization, residency, and border exits, offering assistance with immigration and citizenship matters.

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